OJS Support

Open Journal Systems (OJS) is one of the most popular open-source publishing platforms in the scholarly world. Like any active software system, it requires consistent maintenance to stay secure, fast, and fully functional. We offer professional OJS support and maintenance services so your journal operates smoothly without requiring internal technical staff.

Our support team handles the technical workload—upgrades, backups, troubleshooting, migrations, and daily operational tasks—while your editors and reviewers remain focused on handling submissions, peer review, and publishing.

In addition to our services, We also provide full OJS management solutions for universities, publishers, and independent journals. Our services cover plugin configuration, performance optimization, and compatibility checks to ensure a smooth workflow for authors, editors, and readers.

Both service providers have extensive expertise with OJS architecture, database management, plugin development, and security hardening. Whether launching a new journal or maintaining multiple publications, these services ensure your platform remains stable and professional.

OJS support is included at no additional cost in all hosting plans, and also offers entry-level packages for small and emerging journals.

OJS Support Features

  • Automated OJS Upgrades

    We ensure that your OJS installation always runs the latest stable version with new features, security fixes, and compatibility improvements—without downtime or data loss.

  • Comprehensive Backups

    Automatic, scheduled backups for both system files and the database ensure that your journal can be restored quickly in case of technical failure or corruption.

  • OJS Migration & Hosting Transfers

    Whether moving to a new hosting provider or starting fresh with a new installation, our migration service securely transfers all articles, data, and user information.

  • Advanced Security Monitoring

    Real-time malware scans, intrusion protection, and vulnerability checks keep your OJS site safe from hacking attempts and data breaches.

  • Full Troubleshooting & Error Fixing

    From plugin issues to email errors and system failures, our support team resolves technical problems quickly and keeps workflows running smoothly.

  • OJS Performance & Health Audit

    A detailed audit is performed to analyze system performance, configuration issues, database integrity, and plugin compatibility. After review, we provide a full report with solutions.