Refund Policy

At EPUB Solutions Private Limited, we are committed to providing high-quality services. This Refund Policy outlines the terms and conditions under which refunds may be issued. By using our service, you agree to this policy.

Refund Policy

1. Eligibility for a Refund:

Refunds are considered on a case-by-case basis and are subject to the specific terms of the service agreement. Generally, a refund may be issued if there is a demonstrated failure on our part to deliver the service as described and agreed upon.

2. Non-Refundable Services:

Certain services are non-refundable. This includes, but is not limited to, services where work has already commenced, significant time has been invested, or third-party fees have been incurred on your behalf.

3. How to Request a Refund:

To request a refund, you must contact our support team in writing at [Your Email Address] within [e.g., 7] days of the issue arising. Your request should include a clear explanation of the reason for the refund request and any relevant supporting documentation.

4. Refund Processing:

Once your refund request is received and approved, we will process the refund to your original method of payment within a reasonable timeframe. Please note that it may take several business days for the refund to appear on your statement.

5. Changes to the Refund Policy:

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.